1. The deal in one sentence
unGhost matches you to jobs / bootcamps · recruiters commit to public SLAs · miss the SLA, your application slot is returned (it won't count against your limit) · misuse the platform, your account gets suspended or banned.
2. Account rules
- One email = one role. Career switchers need a new email.
- You are responsible for keeping your password secret.
- We may suspend or ban accounts for: fabricated resumes, harassment, recruiter ghosting beyond threshold, fraud, scraping, AI-generated assessment cheating.
- Admin suspension is appealable via appeals@unghost.com.
3. The anti-ghosting promise
Every recruiter posts a per-stage SLA (24h / 48h / 72h). If they miss it for an application:
- Your application slot is returned automatically — it won't count against your limit. (No money changes hands; applications are credits, not paid fees.)
- Their public Ghosting Rate increments.
- Persistent breaches → visibility throttling → posting suspension.
This promise is structural — built into the product, not a marketing claim.
4. Free + paid tiers
- Free: 2 lifetime applications to try the platform. Applications refunded after an SLA breach don't count against this.
- Premium (₹4,999, one-time lifetime): unlimited applications + AI Coach + Q&A + every Bootcamp included. Pay once, no renewals.
- Recruiters: free forever for posting and hiring.
Premium is a one-time lifetime purchase — nothing auto-renews. There is no separate per-Bootcamp fee: one payment includes every Bootcamp.
5. Purchases — non-refundable
The Premium purchase is final and non-refundable. You agree to this at checkout. Because every Bootcamp is bundled into Premium, there is no per-Bootcamp amount to refund. If an instructor cancels a live session, we reschedule it or provide the recording; your access to everything else is unaffected. Full details: Refund Policy.
6. Content you submit
You retain ownership of: your resume, profile data, assessment responses, bootcamp assignments, messages.
You grant us a non-exclusive licence to: display your profile to recruiters per your visibility settings · grade your assessments via AI · feature top-10 leaderboard submissions (anonymised by default; named only with opt-in).
AI-generated or plagiarised assignments → permanent profile flag visible to recruiters. Don't do this.
7. Recruiter conduct
Recruiters must: post real jobs · respond within their SLA · provide AI-or-human feedback on rejection · not contact candidates outside the platform until past Stage 1.
Recruiters must not: discriminate (caste, religion, gender, age, disability) · use AI to spam-reject without review · use the database for non-hiring outreach.
8. Disputes + jurisdiction
Governed by the laws of India. Disputes resolved in Mumbai courts. For consumer disputes you also retain rights under the Consumer Protection Act, 2019.
9. Limitation of liability
unGhost is a marketplace — we don't guarantee employment, interview outcomes, or hiring decisions. Our liability for any claim is capped at the amount you paid us in the 12 months preceding the claim, or ₹10,000, whichever is higher.
10. Changes
Material changes: 30 days email notice. Continued use after the notice = acceptance.